Office Services Assistant I – USA Job Vacancy

Allan Hancock College serves more than 20,000 students in northern Santa Barbara County. Located on the central coast and just minutes from spectacular beaches and rolling vineyards, AHC operates three campuses – the main campus in Santa Maria, a state approved center in Lompoc and a center in Santa Ynez. As one of the largest employers in Santa Barbara County, the college is an integral part of the community and enjoys strong support from local leaders and industry.

AHC, a Hispanic-Serving Institution, is proud to serve underrepresented students. The college has twice received recognition from the Aspen institute as one of the top colleges in the country. If you are looking for a position where you can have a direct impact on our students, AHC may be the place for you!

To learn more about Allan Hancock College and the Central Coast, visit our Human Resources page at and click on the Welcome to AHC video.

We are searching for an experienced Office Services Assistant I at our Santa Maria Campus facility.

Primary Duties and Responsibilities:



Under supervision, to perform routine and general clerical work; and to do related work as required.


This is an entrance level clerical class. Incumbents receive work that provides an opportunity to learn the terminology, processes, and equipment of the office and appropriate office and college policies and procedure. Tasks assigned are either simple or more routine than those assigned to the next higher classes and may assist and be under the direction of higher clerical/secretarial classes. Incumbents have a high frequency of responsible contact with students, staff and/or the public requiring tact and good communication skill. Incumbents in this class are normally expected to develop the necessary qualifications for the next higher class in six to twelve months through on-the-job training or by successfully completing appropriate college courses (e.g. word processing and data entry); however, some positions, due to the nature of duties assigned, may be permanent in this class.


Receives and routes correspondence; provides routing, factual information at counter and over telephone; maintains routine operational records; types labels, cards, lists, memos, letters, and instructional materials from clear copy or rough draft; file materials within existing filing system; staples and collates; serves as a cashier; checks materials in and out; shelves books; prepares mailings; operates a word processor and may operate a typewriter; enters routine, repetitive information on a computer terminal console and retrieves data; operates postal equipment, and may operate other standard office equipment; operates the college telephone console; receives and transfers incoming phone calls; places and logs long distance calls; opens, closes, and hooks up night and weekend connections; stays informed of scheduled events and activities; provides general information; refers public and student to appropriate offices; provides directory assistance; maintains current directory of telephone numbers and extensions; maintains contact with security, police, fire, health office, maintenance, and ambulance service in cases of emergency; posts outgoing mail; receives, sorts, and distributes incoming and interoffice mail; prepares insured, certified, registered, special delivery, and express mail; calculates postage and meters outgoing mail; provides mailing process assistance; presorts outgoing mail by zip code; fills mail bags for campus delivery; fills supply requests; keeps supply room in a neat and orderly manner; and may deliver and pick up mail and deliver office/instructional supplies.

Closing Date:

Thursday, February 27, 2020 at end of business day, 5:00 p.m.

Bilingual in English and Spanish preferred.

Desired start date is April 2020. This is a full-time, 37 hours per week, 12-month position

Work Schedule:

Monday – Thursday, 8:00 a.m. – 4:30 p.m. & Friday, 8:00 a.m. – 4:00 p.m.

Salary and Benefits

The starting salary is $2,603 per month (range 11, $2,603 to $3,165 per month on the classified bargaining unit salary schedule).

Benefits include medical, dental, life, vision, salary protection insurance, and eligibility for PERS retirement.

Application Procedure

Application Procedure: To be considered for this position, please submit the following application materials:

* Resume

*Cover letter

*Copies of Transcripts (official transcripts are required if hired).

Screening Process

A committee will screen all applications. Meeting minimum qualifications does not assure the candidate an interview. Therefore, it is important that the application be thorough and detailed. Applicants will be assessed on the breadth and depth of education, training, experience, skills, knowledge, and abilities. A limited number of applicants will be invited for an interview at the college at their own expense.

Required Qualifications:


Knowledge of:

Basic elements of good English usage, spelling, arithmetic, and filing;

Telephone etiquette;

Modern office methods and procedures.

Demonstrates ability to:

Perform general clerical work and learn necessary college and office operation, procedures, and equipment;

Spell correctly, use good English and make arithmetical computations;

Operate a typewriter, computer terminal, and a word processor;

Type at district beginning standard form clear copy at 40 wpm;

Understand and carry out oral and written directions;

Develop and maintain cooperative relationships with those contacted during the course of work;

Work independently with minimum supervision.

Education and Experience:

Individuals possessing the knowledge and abilities listed above are considered to possess the necessary education and experience. Successful completion of high school is the normal route taken to obtain the knowledge and abilities listed above.

Working Conditions:

Duties are primarily performed in an office environment, at a desk or at a computer terminal.

The incumbent will experience interruptions while performing normal duties during the regular workday.

The incumbent will have contact, in person or on the telephone, with executive, management, supervisory, academic and classified staff and the general public.

Physical Demands:

Typically may sit for extended periods of time.

Operates a computer keyboard

Communicates over the telephone and in person.

Regularly lifts, carries and/or moves objects weighing up to 10 pounds.

Special Qualification:

A sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.



$ 2,603.00 – 3,165.00

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

USA Job Vacancy