About the Role
As the Ward Clerk, you are responsible for providing reception and administrative assistance to our Day Surgery Department. You will also assist the main reception, administration and clinical teams by coordinating the necessary clerical requirements for patient’s admission to discharge.
Key responsibilities of this job include:
Managing incoming and outgoing calls to the reception desk.
Maintain correct compilation of patient files and records throughout admission and discharge
Providing timely and accurate information to queries by patients, visitors and other staff and departments.
Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
To succeed in this role, you will be an enthusiastic individual with a passion for customer service. The ability to converse and be empathetic while managing a busy flow of incoming and outgoing patients is key for this role. You will have strong organisational and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.
This role will suit an individual with proven medical administration experience as this is a fast-paced environment in which you will need to hit the ground running.
You will also bring:
Computer literacy in the Microsoft Office suite of programs, particularly Excel is desirable.
Proven Experience in medical administration, ideally within a hospital.
Familiarity with medical terminology will be highly regarded
Experience with Patient Management Systems such as MEDITECH is desirable
Flexible work practices to best match your work/life balance
Professional Development – Grow your career across our national network!
Employee assistance program
Industry discounts across private health insurance, retail services, financial services and more.
About the Organisation
Kareena Private Hospital is a modern 179 bed facility servicing the Sutherland Shire and surrounding areas. It is conveniently located directly opposite Sutherland Public Hospital and close to public transport. Kareena Private Hospital is an acute Medical/Surgical facility including orthopaedic, gynaecological and obstetric services and Rehabilitation. Kareena Private Hospital has established an excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement.
How to Apply
All applications must be lodged online. Please click the Apply button within this ad to lodge an application.
Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.
If you have any questions about this opportunity, please contact Zoe Stanton on StantonZ@ramsayhealth.com.au