Overview

Full Job Description
Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We’re large enough that you’ll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

Job Description

Etsy is looking for a Vetting Agent to be part of a dedicated Vetting team on Trust and Safety. The Vetting team is responsible for supporting Etsy’s marketing initiatives by reviewing shops and sellers before they are publicly featured. If so, this could be the perfect match.

This is a full-time position within our Trust & Safety team, located in Brooklyn, NY or Hudson, NY, reporting to the Manager of Vetting. We’re also open to remote hires within all U.S. states except Hawaii and Alaska.

For candidates who will work remotely from Colorado, visit this link for information related to Colorado’s Equal Pay for Equal Work Act.

About the Role

In this role you will:
Review items and shops to make sure they are following Etsy’s Policy and set of defined values before the Marketing team features publicly in social media, blog, emails, etc

Understand and apply risk management based on the type of features

Approve or reject based on risk levels and assigning a risk rejection for tracking purposes

Be an specialist in identifying and assessing problematic item types and risks to Etsy’s brand

Attend monthly meetings with cross functional partners and stakeholders

Collaborate with cross-functional teams when more specialized reviews are needed in order to assess risk

Answer general questions from Marketing team in vetting Slack channels

Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.

Qualifications

About You

Ideally you’ll bring:
At least two years of past Trust & Safety experience

Proven judgement calls in an efficient manner

Focused expertise to identify trends, patterns, or emerging problems in data

You rely on an equal balance of emotion and logic to inform your decisions

A track record of being an extraordinary listener and communicator

Willingness to offer advice and call out issues when seen

Proactive in nature, always looking for ways to improve processes, tooling, and collaboration with other teams

Past experience with superbit, text expander, looker a plus but not required

A Bachelor degree is preferred but not required

A trust in and commitment to Etsy’s vision, mission and values.

Additional Information

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

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