Full Job Description
Job Information

Job Title: Train Dispatcher Trainee
First Date of Filing 2/17/2021
Last date of Filing 3/10/2021
Authority: SIRTOA
Department: Subways
Division/Unit: SIR/Transportation
Reports to: Deputy Superintendent, Transportation or Designee
Work Location: 331 Bay Street, Staten Island
Hours of Work: Three tours of duty (AMs/PMs/Nights)

The Train Dispatcher Training Program prepares candidates for the position of Train Dispatcher, the person responsible for the safe movement of trains and passengers under all operating conditions. Train Dispatchers will be assigned to the Staten Island Railway Rail Control Center (SIR RCC). This is a 24 hour/365 day operation with three tours of duty, 0600-1400, 1400-2200 and 2200-0600. Candidates must be knowledgeable in all operating rules, special instructions, and physical characteristics of the entire railroad. During emergency conditions they are responsible for the deployment of personnel and other resources as well as coordination of SIR activities with those of other agencies such as the Fire Department, Police and EMS.

The Train Dispatcher Training Program, with its emphasis on rules, physical characteristics, operations and emergency response is one of the most demanding and rewarding programs offered by the Staten Island Railway. Individuals selected for the program must maintain acceptable attendance and test scores on exams that will be conducted throughout the training program.


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Train Dispatchers are responsible for the direct supervision of all Transportation Department employees, as well as the supervision of employees of other departments when their performance affects or is affected by the movement of trains. Train Dispatchers are responsible for the supervision and direction of the safe movement of all trains and track cars; as well as the deployment of personnel and other resources. Will coordinate SIR activities with other agencies, NYPD, FDNY, EMS and other MTA agencies. The selected candiates will staff the security console at the SIR RCC and are responsible for preparing reports, as well as monitoring and interacting with all security and access control related systems. Additionally, the incumbents will be responsible for the effective communication of oral and written instructions, as well as the completion and distribution of comprehensive reports that detail operating exceptions and service adjustments. SIR works relentlessly to prevent accidents and injuries. Team members are expected to perform all of their duties and responsibilities in full accord with this core value.

Education and Experience

Candidates must have a High School diploma or /GED certification, five (5) years related work experience of which 2 years must have been in a supervisory capacity.
Candidates must possess a valid driver’s license; be licensed to operate a motor vehicle within the past five (5) years; must not have a record of repeated (2 or more of the same infraction) traffic violations; may not have any convictions for operating a motor vehicle under the influence of alcohol or drugs.

Desired Skills

Some college preferred (comparable to an Assoicate’s degree)
Comprehensive knowledge of NYCT and SIR rules, regulations, policies, and procedures
Ability to work effectively in a fast-paced, communications-heavy environment
Ability to manage multiple responsibilities and tasks with superior attention to detail
Strong analytical, critical-thinking and decision-making skills
Excellent verbal and written communication ability
Strong computer skills, including comfort with learning new applications and programs
Strong interpersonal skills, including the ability to provide clear concise direction during major incidents

Selection Method

Based on evaluation of education, skills, experience and interview.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

All appointments will be made on the SIR payroll.

Other Information

As an employee of NYCT or MABSTOA you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $101,379.00 (this figure is subject to change) per year or if the position is designated as a policy maker.

How To Apply

Qualified applicants can submit an online application by clicking on the ‘APPLY NOW’ button from either the CAREERS page or from the JOB DESCRIPTION page.

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Equal Employment Opportunity

MTA New York City Transit is an Equal Opportunity Employer

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