Therapeutic Triage Practitioner – Perpetrator Case Management


Family Safety

Employment Type /Hours

Part time, fixed term contract


Sandringham and Frankston

Reports To

Team Leader, Family Safety

Effective Date
December 2020

Overview of Program

The Family Safety team is a client-centred, trauma informed service, designed to provide counselling and support to families experiencing relationship difficulties. The team provides specialist family violence services to men, women and children who have, or are currently experiencing family violence. In addition, the team provides accountability and behaviour change services for perpetrators of family violence, through individual interventions and group work.

Position Objective

The Therapeutic Triage Practitioner is responsible for strengthening the therapeutic responses to perpetrators of family violence and improving outcomes by undertaking trauma informed, psychosocial assessments to support the individually tailored case management process.
The role contributes to building evidence about effective practice approaches for responding to perpetrators of family violence and their families, including the safety of victim survivors from diverse populations. The role provides access to a broad range of therapeutic approaches to family violence victim survivors including adults and/or children across diverse cohorts.

Key Responsibilities

The key responsibilities include but are not limited to:

  • Working as part of a multi-disciplinary team to deliver therapeutic case management services to men who have used violence.
  • Liaising with Team Leaders, Practice Leaders and Practitioners on the outcomes of assessments including information regarding any potential risks, and making recommendations to the case plan.
  • Supporting the innovation of service responses and sector reform.
  • Providing thorough assessment to clients using a range of clinical assessment tools.
  • Designing and delivering short term interventions for men who have used violence to enhance their readiness for therapeutic and group support.
  • Carrying and managing a caseload; providing a range of interventions including outreach support.
  • Delivering therapeutic outreach and working flexibly across a range of service delivery sites in accordance with accountability and compliance standards.
  • Ensuring that the needs and safety of the victim/survivors take priority at all times.
  • Delivering services to quality standards, complying with relevant legislation and contractual requirements.
  • Maintaining professional documentation and administrative systems according to program and legislative requirements, including planning and documentation of group and education programs.

Key Selection Criteria

Bachelor Degree in Social Work, Counselling, Psychology, or a relevant field and experience in delivering therapeutic interventions for victims of Family Violence.
Eligibility for membership to an appropriate professional association.
Working knowledge of family violence and its complexities.
Demonstrated experience in the provision of assessment and therapeutic interventions.
Ability to develop and implement trauma informed approaches to practice.
Experience in responding to various presentations of perpetrators of family violence.
Ability to respond to challenging behaviours and an understanding of the origins of these behaviours.
High level organisational skills and attention to detail, with the ability to self-motivate and work autonomously.
Information technology skills, including proficiency in Microsoft Office suite, video conferencing platforms and client management systems.