Full Job Description
Job Description Details

The people who work at Ballard Designs are passionate about creating a destination for aspiring and professional decorators alike. Like a good friend with great taste, they welcome all who visit with warmth and genuine enthusiasm and showcase all the ingredients for the guest to turn their ideas into reality. The passion for our brand is demonstrated through every experience created as we strive to give our guest the inspiration she needs to shape her plans.

With over 30 successful years as a direct marketer of globally inspired home furnishings, Ballard Designs is rapidly expanding through our retail and e-commerce divisions. To support this exciting growth, we are seeking high-energy, motivated, team-oriented individuals to join our retail team. If this sounds like you and you’re ready to make a real impact, we need to meet you!

Our retail expansion in key markets starts with hiring not only the best leaders but also hiring a stellar team. As Stock Associate, you will be responsible for all stock room functions for the store, including receiving and checking in all new shipments and transfers. Assist the Store Manager and Operations Manager in ensuring the accuracy of the store inventory. In addition, the Stock Associate will prepare merchandise for the floor and work along with the retail floor team to ensure proper placement.

The Stock Associate Position

Primary Responsibilities

Deliver excellent customer service by fostering an environment that is friendly, helpful, knowledgeable and efficient for customers and co-workers
Demonstrate the ability to clearly convey thoughts and express ideas effectively in a variety of settings including customer interaction, one-on-one and team settings
Collaborate with the management team and peers to achieve the goals of the store and Ballard Designs
Contribute in all aspects of store maintenance; assist in maintaining a clean, organized and safe work environment
Perform a variety of operational activities which included, but are not limited to; processing, labeling and assembly of merchandise
Ensure inventory control and accuracy by following proper procedures and best practice
Work collaboratively together on floorsets and continual replenishment of inventory to create an extraordinary guest experience
Ensure the merchandise received matches the quantity ordered
Inspect the quality and condition of new merchandise
Preparation and shipment of outgoing merchandise and transfers
Maintain supply levels and communicate needs to Store Manager
Maintain all lighting in the store
Provide carry-out assistance for Ballard Designs customers
Participate in store inventory
All other related projects/duties as assigned by Store Leadership team


Collaborative & Inspiring – Has a company mindset and works for the good of the whole team. Embraces teamwork and achieving excellence together. Understands the interdependencies and impact of their work on others and works to coordinate with others. Communicates clearly and open to new ideas.

Delivers Accountability – Consistently meets and exceeds goals. Makes sound decisions and uses good judgment to drive for results. Maintains focus on top priorities. Takes responsibility for own actions and results.

Embraces Diversity of Thought – Open to diversity of thought and style. Understands cultural identity and works productively on diverse teams. Contributes to an inclusive work environment where everyone can be themselves and develop to their full potential.

Strong Communicator — Communicates clearly and effectively to convey thoughts and express ideas effectively in a variety of settings including customer interaction, one-on-one and team settings.

Stays Curious – Looks for new ways to learn and grow. Thinks creatively and is open to new ideas and innovation. Focuses on building skills for the present and future. Learns from mistakes and embraces change.


High School Diploma or GED or equivalent combination of experience and instruction
1-2 years of shipping and receiving, or stock room experience
Excellent communication skills, including verbal, written and active listening
Ability to be mobile on the sales floor for extended periods of time
Availability to work flexible schedule, including evenings, weekends and holidays
Ability to lift and mobilize medium to large items, up to 50lbs
Ability to climb ladders and be fearless
Work collaboratively together on floorsets and continual replenishment of inventory to create an extraordinary guest experience
Ability to continually smile, be nice, and be genuinely friendly in an environment where guests are the reason we are in business

About Cornerstone Brands

Cornerstone is comprised of four interactive, aspirational home and apparel lifestyle brands: Ballard Designs, Frontgate, Grandin Road, and Garnet Hill. Cornerstone operates separate ecommerce sites for all the brands, distributes more than 265 million catalogs annually, and has 16 retail and outlet stores. The Cornerstone brands are part of Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, “Qurate Retail Group”), as well as other minority investments. Qurate Retail Group believes in a third way to shop – beyond transactional ecommerce or traditional brick-and-mortar stores – and is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com .


As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.

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