Full Job Description

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

The Senior Project Manager will join the Global Operations Programme Management team. Our main focus is to support the business on the key strategic priorities and deliver change successfully across our portfolio of projects and programmes. As Pearson continues its digital transformation with a major focus on Direct to Consumer, strong preference will be given to candidates who demonstrate experience in having project/programme managed major D2C / ecommerce transformations.

This role will be geographically remote from our Programmes team and the successful candidate will need the experience and gravitas to manage complex projects and programmes largely independently.

Pearson is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.


Job Purpose:
The Senior Project Manager will be accountable for shaping, managing and leading the delivery of projects, across the Global Operations Portfolio. Working across pillars as the single point of contact for project reporting, control and governance to ensure successful delivery of the desired outcomes to budget, quality and time.

Main responsibilities will include:
The Senior Project Manager is accountable for the end to end delivery of medium to large business initiatives from inception to closure. During delivery, the Senior Project Manager has full responsibility for the project deliverables and their acceptance, and reports progress, issues and successes to the Project Sponsor and Steering Committee. The Senior Project Manager may sometimes work as part of a large Programme having accountability for a project within the overall delivery. The role responsibilities include:

1) Leading and managing the early inception and initiation of projects with business owners; defining the project approach and estimating the project delivery with subject matter experts; driving project success and achieving business benefits with a correctly structured and resourced project delivery team

● Influencing and advising business stakeholders so that programmes and projects align with Global Operations Goals and Objectives

● Leading the development of business case (including benefits)

● Planning and defining the end of end project required to achieve business outcomes based on best practice project/programme management techniques

● Defining an appropriate delivery approach, peer reviewed and validated by experts

● Actively challenging and refining delivery estimates based on experience and domain knowledge; additionally seeks peers reviews with external/non-project related resources to validate estimates

● Setting the project budget with the Sponsor/ Programme Manager or Programme Director, agreeing budget tolerances

● Resourcing the project phases appropriately with the correct team experience, skills and project roles

2) Managing the end to end delivery of the project, ensuring alignment to business objectives and benefits with accountability for the project’s successful (budget, schedule, quality)

● Ensure a good understanding of the business unit concerned including understanding the key objectives and challenges

● Leading the project to deliver the business transformation and benefits; being flexible with project approach and making changes when required

● Creating and maintaining project controls such as status reports, issues and risk logs, change registers

● Taking accountability for dependency, risk and issue management; managing their mitigation across scope, time and budget; and impacts on technology (if applicable) and business domains

● Managing and tracking the project budget and costs (including the lifetime costs)

● Creating, updating and tracking project performance to the overall project plan

● Accountable for decision making and final recommendations, ratified by the project sponsor and Steering Group. Empowered to make key delivery decisions

● Managing vendor engagement, ensuring that they are tightly controlled and that appropriate knowledge and control is retained by Pearson

● Managing the quality of deliverables to defined and agreed acceptance criteria

● Communicating effectively to project sponsor, Steering Group and stakeholders, translating ‘project delivery speak’ to business terminology to promote business confidence and buy-in

● Leading, supporting and motivating the project team; leading by example and driving project momentum and energy; Empowered to address performance issues and management plans

● Completing effective project closedown, including lessons learnt log

3) Managing the involvement of Stakeholders in project delivery, building a single team and supporting their participation in the definition and acceptance of the solution

● Advising and supporting the business owner in business benefit tracking and realisation of benefits

● Ensuring that all key stakeholder groups are involved throughout the project lifecycle, supporting the transition into business as usual (BAU)

● Leading the business change and transformation in a manner sympathetic to the business and designed to ensure clarity and understanding of the changes being implemented.

● Communicating to all stakeholder to maintain buy-in and confidence in the project delivery

● Identifying and implementing change management techniques to ensure the adoption of the solution and return of investment is achieved; acts as key change advocate

4) Contributing to and owning the development of Programme Management practice and defined project management methodology

● Identifying and contributing to initiatives set out to help develop project management, best practice and team learning

● Participating in group workshops to generate ideas and plan the implementation of team initiatives

Required Knowledge and Experience

Related work experience

● Experience in have formally project managed Direct to Consumer / Ecommerce transformation projects or programmes

● Experience of having led large, complex projects in highly matrixed organisations

● Proven track record of influencing senior level management and stakeholders

● Maintaining business buy-in and adoption to the solution throughout the delivery lifecycle

Formal education or equivalent

Strong academic grounding – good undergraduate degree (desirable)

PRINCE Practitioner / PMP or equivalent

Change Management Certification (desirable)

General Competencies

Influences with authority: Identifies stakeholders, seeks input and actively listens to build, support and identify best solutions

Prioritises and makes effective decisions: Assesses the priorities and timeline required to deliver on time

Build relationships: Creates and maintains relationships, internally and externally, to ensure shared success. Proactively networks with other teams to discuss common issues and share knowledge. Open, enthusiastic attitude promoting confidence and credibility to peers, project and stakeholders

Continuously improves: Challenges the status quo where opportunities are identified. Demonstrates willingness and flexibility to adapt your own approach to new ways of working to achieve improved outcomes

‘Can do’ attitude: Is prepared to do what it takes to get the job done, through personal effort or effective influence of others, in a practical way

Strong team building capability (performing teams); coaching and supporting/ Line managing junior staff and maximizing performance

Flexible, adaptable attitude when dealing with constant change

Understands risks that can be taken to support successful project delivery

Responds confidently and resolves all conflicts positively

Strong skills to communicate effectively (written and verbal) with peers and project team, sponsor(s) and Steering Group(S). Presents and collaborates with business leadership teams.

Ability to multi-task and make appropriate calls on prioritisation

Ability to remain composed in stressful situations

Primary Location : US-NC-Durham

Other Locations : US-MA-Boston, US-NJ-Hoboken, US-NY-New York

Work Locations :
US-NC-Durham-5425 Page Churchill

5425 Page Road


Job : Project/Programme Management

Organization : Technology & Operations

Employee Status : Regular Employee

Job Type : Standard

Job Level : Manager

Shift : Day Job

Job Posting : Feb 12, 2021

Job Unposting : Ongoing

Schedule: : Full-time Regular

Req ID: 2102102

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