smart jobs in sydney

Full Job Description
The Spa Receptionist is responsible for delivering a quality customer service experience through conveying a positive, welcoming greeting to guests and visitors to Crown Spa in accordance with five-star service standards.

Located in the award-winning Crown Towers, Crown Spa offers our guests a new level of luxury and pampering with tranquil surrounds, relaxing décor and the ultimate in private pampering suites. With the finest product lines, a vast array of treatments and a superior focus on the client’s journey, this is one of Australia’s premier spa facilities.

We are currently seeking energetic and passionate individuals to join our Spa Reception Team on a full time basis. Your main focus will be ensuring that all of our guests and customers receive the highest level of service by being their first point of contact. You will be responsible for greeting all of our Pool, Gym and Day Spa guests and ensuring a five star service is maintained during their time in the Spa.

As you will be working within a large team, excellent communication skills combined with the ability to work in a fast-paced environment is going to be key in maintaining and running a successful Spa Reception.

Key Selection Criteria:
Significant experience in a premium customer service environment
Proven ability in providing an exceptional customer experience
Clear communication skills both written and verbal along with strong interpersonal skills
Able to multi-task in a busy environment
Immaculate grooming and presentation
Flexible availability to work across 7 days including public holidays

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What we offer you:
Work with a talented and passionate Spa team
Complimentary meals and uniforms for every shift
Paid parental leave and flexible working hours
Discounts at Crown Hotels and Restaurants Australia wide
Develop your career with supportive management and ongoing training opportunities

If you want to grow in your career in the spa and wellness industry and work for a company that will help you develop, Apply now!

Applications close on Friday, April 16th 2021

As part of Crown’s inclusive culture, we strongly encourage applications across all cultural backgrounds, genders and abilities.

Crown does not request payment as part of the recruitment process.