Overview

Full Job Description
JOB DESCRIPTION

Servers are responsible for coordinating entire service station and communicating with front and back-of-the-house personnel to provide a dining experience that meets or exceeds guest expectations. Processes guest orders to ensure that all items are prepared properly and on a timely basis. May present, open, and pour wine when serving guests. Observes diners to ensure that guests are satisfied with the food and service, responds to additional requests, and determines when the meal has been completed. Totals bill and accepts payment. May assist bus person with stocking, removing and resetting dishes and silverware between courses, and cleaning and resetting tables.

MUST HAVE HIGH VOLUME & MICROS POS SYSTEM EXPERIENCE FOR CONSIDERATION

RESPONSIBILITIES

Greets guests and presents them with the menu. Informs guests of specials and menu changes, makes suggestions, and answers questions regarding food, beverages, allergies and service.

Processes guests’ orders to ensure all items are prepared properly and on a timely basis. Communicates with host/hostess, bus persons, runners, kitchen staff and bartenders, and coordinates entire station to ensure guest satisfaction with the food and service.

Able to create a great guest experience and builds guest loyalty

May present, open and pour wine when serving guests

Observes diners to ensure that guests are satisfied with the food and service, responds to any additional requests, and determines when the meal has been completed

May assist bus person with stocking work stations, removing, and resetting soiled dishes and silverware from table at conclusion of each course

MINIMUM QUALIFICATIONS

A minimum of 2-3 years of experience in high-volume fine dining restaurant

Knowledgeable of food and wine

General wine and spirit knowledge

Excellent oral communication & interpersonal skills required Must be a team player & demonstrate organizational skills

Ability to stand for long periods of time

Knowledge of Micros POS System preferred Must have Open Availability (AM & PM) & be able to work on weekdays, weekends, & holidays

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