Overview

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Full Job Description
North Sydney or Enfield based, permanent role within experienced, collaborative team
Join a dynamic, leading business with a strong presence in the market
Essential services provider in midst of implementing initiatives to drive customer centricity

Pacific National is committed to diversity in our workforce and encourages women and Aboriginal and Torres Strait Islander people to apply.

About the role

Reporting to the Head of Sales, the Sales Manager will manage a portfolio of key customers and will have responsibility for expanding existing accounts as well as gaining new business, ensuring the achievement of both volume and profit sales targets.

Key responsibilities include:
Deliver against the established sales plan including targets, budgets and performance
Understand customer needs, be the voice of the customer and orchestrate relationships between Pacific National and customers
Understand customer key decision making criteria, metrics, market and competitors
Ensure customer insights are incorporated into product line strategies and customer solutions
Develop and deliver proactive solutions for customers that drive added value and profitability for Pacific National and the customer
Seek and pursue new leads and opportunities for Pacific National
Identify opportunities for value-add within customer contracts
Lead and conduct negotiations within authority limits
Define and establish relationships with key customer-side decision makers, stakeholders and influencers, often at C-Suite level
Expand Pacific National business with new products and solutions

About you

The successful candidate will possess the following skills, experience and attributes:

Demonstrated proven experience in sales and key account management in large, complex organisations
Strong experience in direct customer contact and negotiation
Experience in construction, infrastructure or mineral industries will be highly regarded
Outstanding communication and interpersonal skills, including the ability to listen and question
Demonstrated experience in building strong relationships with customers
Ability to negotiate and follow-through on client contracts
Proven planning skills, and experience working towards measurable sales targets
Excellent planning and time-management skills
Natural agility to make effective decisions
Experience working in cross functional team environment

The benefits

We value diversity, inclusion, collaboration and the contribution of each of our employees. Working for us will enable you to take ownership of your career and gain access to the following benefits:

Opportunities for growth and career development
Access to mentoring programs
Flexible working arrangements (subject to business needs)
12 weeks paid parental leave for primary carer at full pay following 12 months of service
Opportunity to purchase additional annual leave
Provision of Salary Continuance Insurance
Novated leasing and discounts on selected health insurance funds, travel, gyms, retail brands, vehicles and more.

About us

Pacific National (PN) is the largest provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We operate nationally with approximately 3,500 staff in over 90+ sites across Australia.

Join us as we continue to transform our business and shape the rail freight industry, to achieve our vision of becoming Australia’s recognised leader for safe, innovative and sustainable rail freight solutions.

We are seeking applicants who share our values: safety, integrity, accountability and teamwork and live these values through open and honest communication and respect.

Closing date

Applications close on 9th May, 2021.

Next steps

Are you ready to be part of our future?

To apply, please click on the ‘Apply’ button below and follow the prompts.

To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page: www.pacificnational.com.au/careers

Home Safely Every Day – Pacific National’s top priority is getting you home to your family safely every day.