Overview

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Full Job Description
About Glue Store

Glue Store is a leading Youth Retailer specialising in street, denim, lifestyle clothing & accessories.

Being the House of Brands, we carry the hottest and on trend fashion from well-known international, national and local brands!

We see ourselves as more than a place our customers can go to ‘glue’ together an outfit, it is somewhere everyone can go to be inspired by what’s new and immerse themselves by a fresh and expressive culture.

We don’t only value our customers as our first priority, we take pride in valuing who we are and the team we are part of. We are constantly innovating and creating, as we explore the possibilities to ensure we are delivering unrivalled experiences for our customers.

Not only do we build friendships with our customers, we continue to build our knowledge and skills to ensure we’re giving our customers an experience they won’t get anywhere else. We are empowered to be accountable for our results and we always strive to make sure our customers’ look and feel their best. By going above and beyond day in and out, we accomplish our goals and together we celebrate our wins.

About the role

As Sales Assistant, your core mission is to provide memorable and unrivalled customer experiences to each and every person that walks through the door.

Glue Store Sales Assistants are known to be genuine, creative, confident, and proactive and are ultimately responsible for the following duties:

Customer Service

Always making our customers our first priority
Being there for our customers and giving them 100% of our attention
Taking a fun & creative approach to selling
Building friendships with our customers
Ensuring our customers look and feel their best
Going above and beyond for our customers
Making our customers day, whether they buy or not
Assisting Customers with queries, processing sales, returns and gift vouchers
Assisting your Department Managers and share your product knowledge with Customers
Escalating any customer complaints to management
Thrives on smashing their KPI’s

Team Work

Be part of a team that values themselves and their Team Members
Builds respect with their team
Empowers one another to be accountable and own their results
Has fun while getting the work done with energy and a positive attitude
Learns from our experiences and celebrates the wins together
Work under the guidance and support of your Store Manager, alongside team to achieve KPI’s and targets
Ad-hoc tasks as required

Who we are looking for

Someone who thrives on delivering memorable experiences to their Customers
An energetic go-getter who strives to achieve their targets
Someone who is accountable and owns their results
Radiates a positive attitude and is willing to continuously grow and learn
Team player who not only values themselves but their entire team
Is willing to step out of their comfort zone and explore the possibilities
An enthusiastic who is creative and loves having fun
Someone who makes a conscious effort to make the day of those who surround them
Loves who Glue Store is and what we stand for
Previous retail experience is highly regarded