Work type: Permanent Full time
Location: Aust – VIC Metro

Join a supportive team in Melbourne
Exceptional starting role in banking and finance
Be rewarded for your focussed determination to build a career in banking

Your new role awaits:
Your career at NAB is about more than money, it’s about serving our customers well and helping our communities prosper. We currently have an opportunity for and Officer, Asset Servicing.

In this role you will be assisting and supporting the Global Income and NZ Corporate Actions team (Asset Servicing Operations) that sits within Corporate & Institutional Banking with accurate and timely processing of Corporate Actions events and all associated activities. You will ensure that daily work is dealt with efficiently and accurately for the ongoing administration & management of our service agreements and compliance reporting obligations.

As our Officer, Asset Servicing, you will be responsible for:
Processing workload efficiently, accurately and within the timescales as set out in service level agreements, service standards and performance targets, utilising systems/equipment as required, in order to provide internal and external customers with a high quality service
Ensuring that queries allocated in the respective team email inbox are acted on efficiently and effectively, seeking to maintain effective working relationships at all times
Escalating problems or issues that may impact the quality of service provided and ensure corrective action is taken
Working as a team to ensure quality control is maintained as a collective unit and continuity of coverage between team members for absences
Managing risk, by operating within the team’s control framework, following all instructions and meeting all your compliance obligations

What you will bring
We’re keen to hear from applicants who have the resilience to work in a pressurised environment with multiple daily deadlines including FX cut offs. Whilst this is a niche and highly specialised role, taking up to 12 months for proficiency, our team will benefit from your strong attention to detail, natural curiosity, self-discipline to work independently and calm demeanour for intense bursts of processing. Your ability to analyse data, decipher the critical pieces of information and investigate where needed will be critical. Similar exposure in an operational processing environment will be advantageous but not essential if you have the right attitude to learn, you’re willing to work hard and you possess a focussed determination to develop a long term career with an industry leader like NAB.

By joining NAB, you are committing to putting our customers’ needs first every time. You will be ambitious for growth; always curious and learning from colleagues. You will speak honestly, always valuing the time and opinion of others. You will own your work, doing what’s right, even when it’s hard.

NAB, invested in you
We are committed to gender equality and are proud to be an equal opportunity employer and have a diverse and inclusive workforce. We have committed $70bn in financing to help address climate change and provide 2 days of paid leave each year through our employee volunteering program to support community organisations.

We support our colleagues to be their best by offering a wide range of educational, financial, lifestyle, health & well-being benefits. For more information please visit here.

At NAB, you’ll have the opportunity to continue working with some of the industry’s best leaders. Career mapping and structured progression opportunities reward those who work hard, inspire the right values and behaviours and deliver exceptional outcomes for our customers. This role will also provide some work life balance and work from home options to support what’s most important to you outside of work. There’s continued access to a wide range of colleague benefits, from on-going education and paid volunteer leave, to monthly RDO to banking discounts. For more information please visit us here.

Join NAB
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Please note unsolicited CVs from agencies will not be accepted.