Overview

Company Description

EXCEL Building Management is a leading Building and Facilities Management company servicing Sydney’s High-end Residential and Commercial Strata Title Markets for over 20 years.

Excel’s 5-star concierge services form a vital part of our overall service model. Our people are hand-selected and you will find a great team environment with a large support network.

Job Description

Our Concierge team reflects the image of our clients and so acting as the face of the building and providing a warm and professional welcome to residents and their guests is the main aspect of the role.

Other relevant aspects of the role include:
Assisting the Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surroundings.
Receiving and storing mail, parcels, dry cleaning and arranging for their distribution to the respective owners.
Administration duties such as database maintenance, receiving and answering emails, telephone, security intercom enquiries and incident reporting.

Working hours: Monday to Friday from 11pm to 7am.

Qualifications

Front of house or customer service experience
Good computer literacy in software such as the Microsoft Office
Positive attitude, integrity and ethical behaviour
Take pride in personal presentation
Ability and commitment to following instructions, systems, procedures and processes
Holding a Class 1A Security License and a First Aid Qualification is required
Overnight shift experience

Additional Information

This is a full-time role and applicants are required to be eligible to work full time in Australia.

Please submit a cover letter + resume addressing the following:

An explanation on why these hours would suit you
Your eligibility to work in Australia
Reason for leaving current / most recent role
Your salary expectations

Watch our video below and send us your resume demonstrating your customer service experience!

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