Do you have the ability to make people smile?
Enjoy telling visitors about the things that are a â€˜must seeâ€™ during their stay?
Mantra on Little Bourke is an apartment style, 4 star property right where in heart of everything that makes Melbourne city come to life. Take advantage of everything this city has to offer- soak in the culture of our iconic theatres and grand museums, splurge on the latest bargains, wander into one of the many historic arcades, or enjoy award-winning gastronomic delights at the cityâ€™s most exciting restaurants right at your doorstep!
We are currently looking for a motivated, bubbly and vibrant
to join our friendly Front Office Team on a casual basis.
Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotelâ€™s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.
You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.
There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guestâ€™s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.
If you’re an energetic hospitality professional with a passion for customer service, apply now!