About the Role:
In this role you will work closely with the Support Coordination Team Leader and the internal network of Support Coordinators to provide support coordination in accordance with the NDIA guidelines. This permanent full time position is crucial within the organisation and is suited to an experienced and highly organised individual who has a passion for helping others.
As a Support Coordinator you will assist participants to achieve their goals by coordinating supports and assisting each participant to exercise full choice and control.
This includes working with participants to:
connect with supports and services and exercise choice and control
set up supports and services, including helping participants understand service agreements and service bookings
review their support arrangements and make changes where necessary and according to participant choice
plan in advance for potential crisis situations
manage connections with supports and services including asking informed questions of providers if charges or services do not seem correct
maintain positive relationships throughout with relevant stakeholders throughout the duration of the Plan
Previous experience in community services, disability employment services, mental health services or similar
Completed tertiary qualifications in Social Work or Community Services is desirable
Demonstrated knowledge of the NDIS and what it means for participants
Time management skills to effectively manage workload and meet deadlines
High level of interpersonal skills including the ability to develop and maintain relationships within a team, with participants, across service providers, and with various stakeholders
Australian Driver’s Licence and own vehicle
High level of problem solving skills
Demonstrated competence in general computer applications
In addition to a highly competitive salary package, Community Solutions offer numerous benefits such as salary sacrifice, salary continuance, purchase of additional annual leave and corporate health insurance.
Community Solutions Group makes a difference in people’s lives supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver services focused on the employment, education, well-being and independence of individuals, families and communities across Queensland, Victoria and South Australia.
Community Solutions Group is part of Endeavour Foundation; one of the largest not-for-profit organisations in the country. Collectively, we are a leading for-purpose provider of a diverse and synergistic range of health and human services.
Be a part of one of the fastest growing industries & NDIS partnerships.