Overview

Job no: 517853
Work type: Part time
Location: New South Wales

Maximum term position
Part time hours, 4 days per week
Sydney, NSW location

About us

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

The Mobilisation Support Officer will play a critical role in ensuring that our relationships and communications with internal stakeholders are relevant, strong and mutually beneficial. This includes informing internal key stakeholders of local/ organisational updates and build their capacity in member and volunteering processes and systems.

Key elements of the role will be the day to day use of member/ volunteer systems and processes and responding to enquiries and requests regarding membership and volunteering. The Mobilisation Support Officer will also support the rest of the team with key projects and initiatives when required.

What you will bring

High level of customer service skills (phone, email and face-to-face) including complaint handling
Demonstrated records management skills and previous experience maintaining large databases
Well-developed written & verbal communication and interpersonal skills, with a natural ability to relate to a wide range of people
Strong stakeholder and relationship management skills, including dealing with external suppliers/ vendors
Experience in working with and supporting members and/or volunteers
Demonstrated ability to ‘think outside the box’ and to apply innovation and technology to solutions; experience with agile ways of working

A current Working with Children Check is mandatory for this role.

Why work with us

Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For further information about this role, please refer to the position description attached below or contact Sabrina Fuechsle on 0405 840 654.

Position description: Mobilisation Support Officer (NSW).pdf

Applications for this position will close at 11:55pm on Friday 19th February 2021.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply

Advertised: 09 Feb 2021 AUS Eastern Daylight Time

Applications close: 19 Feb 2021 11:55 PM AUS Eastern Daylight Time

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