Overview

About Modern Medical

Modern Medical is part of the Zenitas Healthcare family and as such, the centres are well supported and the values of Zenitas and Modern Medical are closely aligned.

We are currently seeking an experienced and professional Medical Receptionist to work in our busy, well established Medical Clinic located in Caroline springs.

This is a part time role working the following days/hours:
Wednesday:10am – 6pm
Thursday: 10am – 6pm
1 in every 3rd/4th Saturday: 10am -2pm

About the role:
To provide a high quality first point of contact for all patients and customers
To provide a range of administration and support services to all practitioners and allied services
Ensure all patients and visitors are received in a friendly, prompt and helpful manner, either face to face or over the phone
Ensure Medical Practitioner appointment schedules are as per their individual request
Maintain a high level of accuracy when recording and maintaining patient, clinic and service information
Maintain confidentiality of company operational, personnel and financial details as well as patient privacy
Ensure that medical or other billing is carried out correctly including batching and transmission for Medicare, Department of Veteran Affairs, Immunisation on a daily basis
Cash management
Administrative tasks

Selection Criteria

Previous Medical Reception experience within a Medical Centre
Well-developed verbal and written communication skills
Intermediate level computer literacy
Satisfactory police check
Ability to provide effective customer service in a professional manner
Ability to work autonomously and as part of a team
Excellent organisational skills and the capacity to take initiative, to follow instructions
Have an eye for detail and desire for things to be accurate and complete

Desirable Criteria

Knowledge of Best Practice or similar Patient Management System used in Primary Care

Modern Medical is an equal opportunity employer. Please ensure you are an Australian Citizen or Resident or have the appropriate visa conditions to be able to work in Australia for the required duties and hours of the position.

Only successful candidates will be contacted.

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