Overview

At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time.

If these are the kind of values you strive for, then we’d like to talk to you, because At I-MED Radiology we recognise that to be the leader in our industry, we must invest in our people, systems and technology and put the patient at the centre of everything we do.

Our clinics in Central Melbourne are currently seeking an experienced Medical Receptionist to join the team. The role is a full time, permanent position working Monday to Friday with 7.6 hour shifts between the core hours of 7:00AM and 8:30PM. You will be rotating across clinics in Collins Street, East Melbourne, South Yarra, Caulfield & Camberwell

Reporting to the Area Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

Working for I-MED offers you:
A collaborative and professional working environment
Competitive remuneration package with flexible work options
Opportunities for career advancement with I-MED’s continued growth and expansion
Commitment to your health and well-being, including access to employee assistance program
A range of employee benefits, such as paid parental leave and discounted health insurance
An innovative, respectful and welcoming clinic environment united in the pursuit of excellence

Key accountabilities include:
Driving the delivery of high quality reception and contact centre services
Managing appointments to maximise customer service and clinic efficiency
Providing excellent customer service and patient care
Developing and maintaining strong working relationships with patients, referrers, staff and managers

Key selection criteria:
Previous medical receptionist and call centre experience (highly desirable)
Ability to manage high volume, inbound calls
Demonstrated initiative and willingness to learn
Excellent interpersonal and communication skills
Ability to work autonomously and in a team environment

If you’re looking for the next step in your career and are passionate about the delivery of excellence within healthcare services, we encourage you to apply today.

Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.
With over 240 clinics nationally, I-MED Radiology is Australia’s largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.

Read more