Overview

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Full Job Description
About us

As a start-up business inside one of Australia’s largest retailers, WooliesX aims to bring the best of Woolworths to our customers, powered by our team, technology and data. To achieve our customer 1st strategy, we have combined the Digital, eCommerce, Customer Loyalty and Financial Services businesses to transform the customer experience under one banner – WooliesX.

Based between Bella Vista and Surry Hills, our vibrant, innovative and energetic collaboration spaces empower our teams to innovate and deliver an exceptional experience for our customers – no matter whether they choose to shop in-store, or online.

We are an agile team who embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. As a team we continually seek ways to pair, collaborate, support and learn from each other!

The Opportunity

As a Marketing Executive you are responsible for executing and optimising highly relevant campaigns and offers to the Woolworths Group customer base. Your expertise in a variety of direct marketing channels means that you engage our members in the channel that is most relevant for them, with the best possible offer, timed for maximum efficacy.

You will execute data driven, direct marketing activities to grow customer value and create member offers that are financially viable and fit for purpose. In addition, you will also be responsible for quality execution (QA outcomes) of campaigns across all channels.
Key areas of focus will be around digital food hub, customer led content hubs e.g. plant based food, health, baby as well as seasonal focus digital tools
You assist in delivering strong financial returns for the business, whilst providing value to our members, by balancing commercial returns and customer relevancy in every communication.
You’re passionate about data and leverage it to drive campaign performance. You have an ongoing focus on optimising activity, engagement, response and conversion to maximise Woolworths return on marketing expenditure.

Your Background

You will have at least 3 years experience in a similar role, ideally gained in a similar large scale environment, with experience in Direct/Digital Marketing, Direct Response, CRM, or Data Driven Marketing roles. You will have experience in managing highly successful multi-channel direct marketing campaigns and customer lifecycle management, with proven ability to impact customer value. Naturally, you will be an effective communicator with the ability to nurture and develop positive stakeholder relationships, and be results driven coupled with the ability to work well under pressure whilst maintaining values. You have highly developed planning and organising skills and have an eye for detail.

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Joining the Group

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we’re all about creating better experiences – for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

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