About the Company

Australia’s leading Retail Pharmacy group, CW Retail, is still to this day a family run business. Brands within CW Retail include Chemist Warehouse, My Chemist and My Beauty Spot. CW Retail has over 17,000 employees working in 500 stores and is still growing, which is why we need you!

About the Role

An opportunity has opened for a full time Learning and Development Admin Officer within our Professional Services team based in Preston, Victoria.

You will be part of a friendly and dedicated L&D team and will utilise your exceptional customer service and experience of nationally accredited training and Traineeships to administer and manage staff enrolments in training programs.

This position provides support to all CW Retail brands and reports to the Learning & Development Manager.

Key responsibilities will include:
Assist with enrolling staff in nationally accredited training and internal training programs
Working closely with third party Training Providers, Apprenticeship Network Provider and State Training Authorities
Responding to training enquiries and requests
Liaise with stakeholders to support student progress and completion
Completion of paperwork with relevant state government authorities
Timely reporting for both external and internal purposes

The successful candidate must have:
Minimum 2 years’ experience in similar role
Experience with the administration of Australian Apprenticeships/Traineeships (desirable, not essential)
Understanding of Traineeship incentives and state subsidised training funding (desirable, not essential)
Experience working in a fast-paced office environment
Excellent written and verbal communication skills and command of English
High attention to detail
Strong customer service ethic and the ability to build strong working relationships
Highly organised with the ability to prioritise and multitask
Intermediate to Advanced computer skills (Excel, Outlook, Word)


Staff Discounts across all brands
Reduced Health Insurance premiums with our partner BUPA
Free onsite gym
Subsidised onsite canteen
Selection Criteria Essential: Do you have the right to work in Australia?
Essential: If successful in gaining this role, are you willing to undergo a National Criminal History Check?
Essential: Do you have a minimum of 2 years’ experience in similar role?
Desirable: Do you have experience in dealing with the administration of Australian Apprenticeships?
Essential: What is your salary expectation (excluding super)? Contact Person Recruitment Services Alternate Contact Person Marita Michael Closing Date 22/01/2021

Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.