Who Are We?

Victorian Clinical Genetics Services (VCGS) is an Australian, not-for-profit provider of cutting-edge genetic and genomic services. We are one of the largest contributors driving genetic healthcare, research and policy in Australia.

We are doctors, genetic counsellors, scientists and technicians that work closely with a wide range of health professionals to provide the best quality clinical care, screening and diagnostic testing. VCGS is a subsidiary of Murdoch Children’s Research Institute (MCRI) located at The Royal Children’s Hospital (RCH) Melbourne. As a pioneering not-for-profit organisation all our proceeds go back into medical research to support the health of our community.

VCGS is a proud member of the Australian Network on Disability.

The Opportunity:
The Customer Care Group sits under the Laboratory Services Unit and provides Pre- and Post- Analytical support services to the diagnostic arm of VCGS.

The Customer Care Group is operational Monday-Friday between the hours of 7am-7pm and consists of specimen reception, data entry, liaison and co-ordination, clerical administration, and call centre. The call centre operates between 0800 – 1700 Monday – Friday. The VCGS Specimen Reception Area is charged with providing services for all VCGS laboratories, as well as MCRI research laboratories as necessary, including the Melbourne Children’s Bioresources Centre (MCBC). Tens of thousands of Specimens are received into VCGS Specimen Reception each year, and each sample is processed by the respective VCGS laboratory using a combination of manual and automated workflows. Telephone enquiries from health practitioners, clinics and patients alike are received daily and dealt in a timely and professional manner.

The Murdoch Children’s Research Institute Biobanking Facility forms part of the Melbourne Children’s Bioresource Centre (MCBC).

The Biobanking Facility supports Melbourne Children’s campus research involving biospecimens by providing advice and support through study planning, grant application justification and costing, and ethics approval. Facility staff carry out biospecimen processing, tracking, long term -80°C and liquid nitrogen storage and sample retrieval, following international best practice. The Facility promotes standardised and harmonised approaches to biospecimen processing and storage, whilst recognising the need for flexibility and tailoring to specific study requirements.

The Biobanking Facility works closely with the MCRI Biospecimen Advisory Committee (BAC) to ensure that the needs of researchers on campus are being met by the services offered. Biobanking Facility staff and the BAC are members of the International Society for Biological and Environmental Repositories (ISBER).

The purpose of the position includes but not limited to providing timely manual sorting and preliminary processing of specimens delivered at VCGS Specimen Reception for the GenV project www. genv.org.au . Additionally, the incumbent will also work in the Biobanking facility to further processes GenV specimens using a variety of robotic instrumentation.

Take ownership of all specimens received at VCGS, regardless of its final destination, and demonstrate an ability to work independently or as part of a team with minimal or no supervision.

Your responsibilities include but are not limited to:
Flexibility to work at any time within the laboratory’s hours of operating (07:00 – 19:00 Monday – Friday)
Sort and distribute all samples as received including delivery of samples to specific site/s
Respond to telephone enquiries and/or direct calls appropriately
Troubleshooting as required, including with GenV personnel
Check sample labelling requirements are met and number samples and request forms with barcode labels
Perform Data Entry of patient/sample details as required using LIMS (Open Specimen)
Adhere to the VCGS quality system requirements
Operate and maintain laboratory instrumentation as required
Receive, inventory and store laboratory consumables as directed
Maintain a clean and tidy laboratory work area at all times
Store samples in freezers, both manual and auto as required
Provide training to junior staff as required to ensure appropriate back up

You Demonstrate:
Certificate or Diploma in Medical Laboratory Technology or equivalent.
A minimum of 2 years’ experience in high through-put pathology specimen reception
Previous experience in using laboratory robotics is desirable
Ability to work independently or within a team
Ability to work to a high standard and speed during times of stress and high volume workload
Ability to effectively prioritise workload and other activities throughout the day
Experience and understanding of NATA accredited laboratory practices
A strong work ethic and team player
A conscientious and responsible approach to laboratory support work
Critical eye for detail
Demonstrated ability to assist and support change
Effective written and verbal communication skills
General computer skills including familiarity with standard word processing programs

On Offer.

1 year full time contract
Salary + super + salary packaging
Employee Assistance Program, mindfulness & wellbeing, Learning & Development programs

Apply Now.

For a full list of responsibilities and the key selection criteria download the position description.

Only applicants who address the key selection criteria will be considered; placing key selection criteria responses at the end of your cover letter.

Applications will only be considered when submitted via the MCRI website.

Click apply to proceed with your application.

Closing Date : Sunday 14 February

Position Reference : 24599

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