Cabrini is a Catholic charitable organisation inspired by the spirit and vision of Saint Frances Xavier Cabrini and the Missionary Sisters of the Sacred Heart of Jesus. This order was founded by Saint Frances Xavier Cabrini who was canonised in 1946 and later proclaimed Universal Patron Saint of Immigrants. We are a community of care, reaching out with compassion, integrity, courage and respect to all we serve. With more than 4300 staff, 1000 accredited medical practitioners and several locations, we offer a range of employment opportunities to start, continue or advance your career.

The Role

Information Booth Reception/Call Centre Operator

Applications are invited from experienced, confident, receptionist/call centre operators with a passion for customer service for an interesting role at Cabrini Malvern. Five days per week Monday, Wednesday, Thursday and Friday from 4pm – 8pm and Tuesday 4.30pm to 8pm, you will provide patient, visitor and staff information either face to face or via the telephone from the North Block Information Booth. This role handles general enquiries; assists with directions throughout the hospital; assists with parking concerns, provides information and responds to emergency situations. Some flexibility around shifts may be required during periods of leave.

Key Capabilities

Ability to work independently and as part of a team.

Recent experience in a reception role

Exceptional communication skills and telephone manner

High-level personal and interpersonal skills

Excellent organisational and time management skills

Sound computer skills as phone calls are taken through an electronic directory

Attention to detail

Patience and empathy

To be well presented, polite and professional at all times

Please attach a cover letter to your application

Previous applicants need not apply

Enquiries to: Vyanga Hettiyahandi- Communications Coordinator on 9508 1692

Closing date : 17 January 2021

Cabrini offers

  • Salary Packaging
  • Professional development opportunities
  • Employee Assistance Program (EAP)
  • Close to public transportation

Cabrini is an equal opportunity employer
Cabrini is committed to providing a safe environment for children

Compassion – Integrity – Courage – Respect


As per Cabrini policy, a mandatory copy of a current (under 12 months) police record check must be provided prior to the commencement date.