Full Job Description
HR Analyst eClerx Shared Services


TYPE: Contract to Full Time

EXPERIENCE: 1 – 3 Years year experience working in US Benefits, US Immigration and/or HR Compliance or related.

EDUCATION: Bachelor’s Degree Preferred

DEPARTMENT: Shared Services

Work closely within the HR group and external vendors to ensure program effectiveness for Employee Benefits, Immigration, HR Compliance and general HR operations as required so that company’s programs run efficiently and company policies are adhered to.
Understand employees’ concerns, investigate issues, determine solution and work with various stakeholder on resolution relating to benefits/immigration and occasionally other areas of HR as needed
Perform quarterly audits and reconciliation of data relating to benefits, immigration and payroll.
Identify and implement process improvements which will drive compliance, accuracy, and the employee experience

Primary Responsibilities:
Manage the immigration portal. Open new cases, coordinate processing with lawyers, employees, managers and within the HR team, monitor visa timelines, reporting.
Manage the benefits portal. Ensure employee data is accurate, troubleshoot system error by working with vendor and internally within HR, reconcile payroll deductions each quarter against benefits elections and perform necessary corrections as needed, benefits reporting.
Assist with annual benefits open enrollment process. Collaborate with the HR Operations team on implementation changes that impacts the HRIS and payroll systems.
Benefits onboarding and off-boarding for Canada based employees
Work closely with the payroll team to communicate changes that impact payroll in a timely manner.
Timely invoice processing.
Assist with program rollout relating to total rewards, immigration and other HR programs as needed.
Coordination of onboarding and off boarding with members of the HR team.

Qualification, Experience & Skills:
Bachelor’s Degree with 1-3 years of experience in US Benefits, US Immigration and/or HR Compliance or related.
Basic to moderate knowledge US Benefits including cafeteria plans.
Basic to moderate knowledge of US immigration specifically relating to US work visa and Green Cards
MS Excel- moderate to advance skill.
MS Word – basic to moderate skill
Good written communication and strong attention to detail
Working knowledge of HR tools like Bamboo HR, Paylocity, PlanSource a plus.

Company Overview

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 11,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA. For more information, visit www.eclerx.com

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

eClerx is committed to protecting and safeguarding your personal data. Please find our policy here.

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