Job no: 592714
Work type: Part time – Continuing/Permanent
Categories: Student Services, Library
6 x part time/part year positions
Salary Level HEW 2 + 17% Superannuation and Flexible Working Arrangements
RMIT is a multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.
Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.
Our Values inspire us, wherever we are in the world, and guide how we live and work together.
Imagination. Agility. Courage. Passion. Impact. Inclusion.
What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.
Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.
About the Library
RMIT University Library is a creative partner in the achievement of RMIT University’s teaching, learning and research goals. It engages with other groups within the University to design initiatives that have a positive impact on the student experience including the provision of direct support, advice and guidance for students’ academic skill development. It provides resources, services and facilities to support the information needs of RMIT’s large and globally distributed student and staff population and supplies expertise for the management of the University’s archives and business information.
In order to support the goals and operations of the University the Library is arranged into 4 main functional areas: Learning; Teaching and Research; Collections and Quality and Engagement. The Library increasingly delivers collections and services online to maximize access by the RMIT user population.
At RMIT Melbourne, the University Library operates from 4 different locations: the Swanston Library; the Bundoora Library; the Carlton Library and Brunswick Library. At RMIT Vietnam, the Library supports the 6,000 students from 2 locations: Ho Chi Minh City and Hanoi. They provide flexible, networked spaces for individual and group study, computer equipped group study rooms and seminar rooms for academic and library research skills training.
We have 6 x Facilities Assistant positions on a part time/part year basis. These roles are working between February to November and will include some evening shifts. There is the potential for some weekend work to be required and the incumbents will be required to open and close Library spaces. In this role you will take on a range of different duties, these will include concierge duties responding to queries such as directional and orientation questions, shelving, returns, retrievals, pick lists and contributing to weeding and storage projects.
You will be provided with a uniform (apron) and device to support referrals and respond to questions and queries. Additional training will be provided to support safe handling practices, Dewey Decimal system and basic customer service.
To be successful in this role, it is important for you to have a strong customer focus with good interpersonal skills. A key part to your role is advocating with the Library and providing a customer experience that our students and users will remember.
Note: Appointment to this position is subject to passing a Working with Children check.
Bring your whole self to work
We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.
We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.
To apply, please submit your resume and cover letter outlining your interest for this role.
PD – Facilities Assistant.pdf
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RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia’s immigration and border arrangements during the COVID-19 (Coronavirus) outbreak: https://covid19.homeaffairs.gov.au/
Application close: 11 Feb 2021 11:55 PM AUS Eastern Daylight Time
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