Overview

Driver – 000026DH

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures.

World Courier. Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today’s cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000 employees at 140 offices in more than 50 countries worldwide and are part of Fortune 10 corporation AmerisourceBergen.
What you will be doing

POSITION SUMMARY:
Under general direction of the Operations Supervisor / Operations Manager, this role is responsible for pickup and delivery of shipments for World Courier customers, and related tasks.

Key accountabilities include to;

Pickup and deliver goods as instructed;

Ensure requested supplies are provided to customers;

Double checking and/or recording pieces at time of delivery, collection and transfer;

Ensuring all delivery deadlines are met;

Adhering to road rules and safe driving requirements; and

Any other duties as directed by the Operations Supervisor VIC/TAS or National Operations Manager.

PRIMARY DUTIES AND RESPONSIBILITIES :
Pickup and deliver goods as instructed in a professional and timely manner.

Ensure requested supplies are provided to customers and assist in packaging goods to be transported as required.

Maintain a professional, courteous and helpful approach to all World Courier customers and consignees to enhance the reputation of the organisation.

Confirm that all required paperwork is completed by shipper/consignee and provide back to the Operations/Dispatch team to be entered into the World Star system.

Record and check all items at time of delivery, collection and transfer and report back to the Operations/Dispatch team to confirm all required particulars.

Use initiative and anticipate problems that may occur with deliveries and seek innovative solutions to remedy such issues.

Update the Operations/Dispatch team on a regular basis with details of any issues or delays with deliveries so that customers can be contacted and timeframes amended (where appropriate).

Undertake regular cleaning and maintenance duties on company signed vehicles to ensure they remain presentable and in good working order.

Prepare statistical reports on dispatch activities to meet organisational requirements.

Assist the Operations team to package products during down times.

Effectively collaborate with team members to ensure that the function is operating effectively and efficiently, while maintaining a harmonious team environment.

Ensure compliance with relevant WH&S legislation and that any issues are identified and actioned in line with WCA policy.

Work together with the Dispatch and Operations teams to find appropriate resolutions to dispatch matters to ensure ongoing customer satisfaction.

Provide information to all WCA business units to ensure work output is coordinated in an effective manner.

Contribute to team and organisational wide discussions by sharing ideas, experiences and recommendations around improving the effectiveness and efficiency of the business.

Comply with Dispatch and Operations standard operating procedures and policies to ensure that the function is demonstrating consistent practices nationally and is in line with strategic objectives.

Actively promote a culture that values a safe and healthy workplace.
Take reasonable care of, and cooperate with actions taken to protect;
the health and safety of both yourself and others; and

report all accidents, incidents and hazards to your supervisor as soon as is practicable.

What your background should look like (minimum qualifications)

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Strong knowledge of the relevant local metropolitan area

A current driver’s licence

A clean driving history

Experience providing superior customer service

A thorough understanding of freight delivery practices and standards (desirable)

High level of computer literacy; sound working knowledge of Microsoft Office software

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Sound interpersonal and communication skills

Clear written and verbal communication skills

Problems solving skills

Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands

Strong time management and organisational skills

A calm and client focussed approach

Ability to use initiative

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

  • Healthcare for associates and eligible dependents, same-sex and domestic partners
  • Paid time off, including vacations and holidays
  • Paid volunteer time off
  • Life insurance and disability protection
  • Pet insurance
  • Employee Stock Purchase Program
  • Retirement benefits and more…

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

About AmerisourceBergen

AmerisourceBergen is a publicly traded Fortune 10 global healthcare solutions company and is one of the world’s largest pharmaceutical services companies. Powered by our associates around the world, we provide pharmaceutical products and business solutions that improve access to care. We operate the backbone of the healthcare supply chain. We drive the future of local care delivery. We guide medical innovations to market. We create healthier futures.

Primary Location
Australia-Melbourne-Melbourne
Reid – MEL
18 Reid Way Melbourne Airport
Melbourne 3045

Organization
World Courier Inc
Job
Operations Jobs
Schedule
Full-time

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