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Full Job Description
Join Australia’s leading not for profit private health insurer
Must have experience as Receptionist/Dental Assistant
Full time role

About HCF

HCF is Australia’s largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric.

About the role

As an experienced Receptionist and cross-trained DA, you will work closely with the clinicians by providing excellent chairside assistance and administrative support. With high quality clinical care and ability to build rapport with patients, you will contribute to the culture of the Dental Centre as an HCF brand advocate. This role will be required to work Saturdays, other key responsibilities will include;

Providing courteous, prompt and correct responses to all enquiries received
Raising accounts and receipt payments
Complying with HCF Dental Quality Management System and HCF policies and procedures
Maintain a clean and safe clinical environment
Supporting the Practice Manager and Dentist in Charge in actively fostering teamwork and efficient running of the dental centre.

About You

You value interacting with other professionals and thrive on working in a supportive culture founded on teamwork, integrity and social responsibility. You will have the following attributes:

Proven experience in a customer-facing receptionist role
Experience in maintaining appointment booking and account systems
Demonstrated understanding of computerised dental systems (Dental4Windows or Oasis)
Previous experience as a dental assistant
Strong communication skills to build rapport with patients
Good time management and high attention to detail
Excellent listening skills and teamwork mentality
Experience with many different types of insurance and their coverage plans


We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members.

Come and join our HCF team!


Up to 50 % discount on health cover, pet & travel insurance
Family & Friends day
Organisational wide Recognition & Rewards program
Generous Parental Leave Scheme
Health & Wellbeing Initiatives

A career with us – How to Apply

Please check out our website at https://www.hcf.com.au/about-us/careers