Overview

smart jobs in sydney

Full Job Description
Posted
15-04-2021
Service line
Advisory Segment
Role type
Full-time
Location(s)
Sydney – New South Wales – Australia
Entry level Facilities support role
Provide responsive customer service to stakeholders
Strategic Client Account, Sydney CBD

Here’s a snapshot of your day:
Providing superior customer service to our client
Building positive relationships and engaging customers
Acting as the first point of contact for our valued client
Coordinating service and facilities professionals in response to customer requests
Timely management and processing of customer requests, queries and billing information
Account administration and supporting the Facilities Management Team as well as client
Understanding and responding to the needs of all key stakeholders

Here are strengths you’ll possess and the background you’ll need to be successful;
Proven experience in a similar role with a strong focus in demonstrating customer service.
Experience within the Property/Facilities Management Industry ideal
Strong interpersonal and relationship management skills
Exceptional written and verbal communication skills and a professional phone manner
Call and query handling and call resolution skills
Strong administration, organisational and time management skills
Proficiency using Microsoft Word, Excel, Outlook and call centre technology

Can we inspire you to join us?

CBRE is committed to building a diverse and inclusive culture across the business. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, lesbian, gay, bisexual, transgender and intersex (LGBTI) people, women, mature age workers, people with disabilities and people from different cultural backgrounds.

Our employee advantage program reflects our commitment to progressing your learning and development, career, recognition, wellbeing, benefits, pay and community contribution.

We look forward to hearing from you.