Overview

smart jobs in sydney

Full Job Description
  • Temporary & jobs available NOW
  • 10am-6pm, Monday to Friday
  • Large, friendly team – busy inbound role
  • Highly successful Australian brand that is going global
  • Competitive salary
  • Great offices in Wolli Creek area – close to station + street parking available

This highly successful Australian company continues to experience growth locally & overseas resulting in ongoing career opportunities for customer focused individuals to join their busy after-sales team.

You will be in a key position ensuring the highest level of service is provided to customers across all after-sales service & delivery enquiries.

Duties will include:

  • Receiving and managing inbound customer calls in regards to after-sales product, delivery, and payment enquiries
  • Liaising with team members and other departments to resolve issues
  • Maintaining and updating information on the customer data base
  • All general ad-hoc duties as required

Essential requirements of the role:

  • Previous experience in a busy inbound call centre role
  • Pleasant phone manner
  • Strong communication skills and the ability to work as part of the team
  • Strong time management skills and ability to meet deadlines
  • Intermediate computer skills

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Job Types: Full-time, Casual

Salary: $28.00 – $29.00 per hour

Schedule:

  • 8 hour shift

Job Duties:

  • Answer incoming customer inquiries
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies

Work Remotely:

  • No

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