smart jobs in sydney

Full Job Description
Job no: 510159
Work type: Fixed Term – Full Time
Location: NSW

Fixed Term Contract – Maternity Leave (12 months) – Silverwater, NSW
Career progression and excellent team environment
A leader in sustainability and renewable resources

What we offer

Competitive salary package
Employee benefits
Training & Development
Great Team Environment
EAP – Employee Assistance Program
Fixed Term Contract until August 2022

Who we are

Cleanaway Daniels, now part of the Cleanaway group, is an innovative and environmentally focused organization providing a broad range of safety and compliance products and services across the Healthcare sector. We would like to introduce a self-motivated, detail oriented and energetic Customer Service Officer to our site.

Your new role

Reporting to the Customer Service Team Leader you will be responsible for the day to day interaction with our valued customers including:

Data entry and scanning run sheets into the system
Proactively handle external and internal customer queries and bookings via phone, email, web
Manage customer complaints to resolution, following set procedures
Maintain our CRM Database of customer information accurately
Work with our customers to help make a sustainable future possible
Strong commitment to working in a team to achieve common goals

Your skills and experience

Previous experience in a customer service role or office environment
Excellent telephone etiquette with the ability to remain calm under pressure
Previous experience in data entry, Windows applications, high attention to detail and customer maintenance skills
Excellent communication and time management skills
Previous experience using CRM tools e.g. Microsoft Navision 5 would be highly regarded
Excellent problem-solving skills with a methodical approach to tasks

How to Apply

To Apply please submit your current resume by clicking the APPLY NOW button. Police Criminal History Checks is required as part of the pre-employment process. Cleanaway encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply.

Advertised: 04 May 2021 AUS Eastern Standard Time
Applications close: 01 Jun 2021 AUS Eastern Standard Time