smart jobs in melbourne

Full Job Description
Secure permanent position with opportunities for career growth
Fast paced, varied and rewarding role
Great team environment with ongoing training

About the company
This Australian Owned company is a leading supplier to the residential building industry. With an outstanding reputation, they pride themselves on supplying high quality products and service. They have a fantastic team culture and office located in Bayswater.

About the role
We are now seeking an experienced Customer Service Officer to join their energetic team. The successful candidate will commence as a full-time employee, with hours from 8:30am-5:00pm Monday-Thursday and 8:30am-4:00pm Friday.

Reporting to the Customer Service Manager, you will be responsible for a range of customer service and administrative duties. The right person will have a “can-do” attitude and high personal performance standards. You will be able to deal with difficult situation and make decisions.

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Provide a high level of customer service via phone and adhere to quality standards
Confirm orders and deliveries, respond to enquiries and resolve issues
Process orders and use of computer systems
Support the sales team and act as a first point of contact
Maintain systems and records

Skills and Experience

Excellent attitude and team player
Able to effectively communicate with customers at all levels
Strong computer skills and proficient using MS Office suite
Customer service experience (building industry advantageous)
Attention to detail and organisational skills

How to apply

If you have the desired skills and are looking to make your next career move, please click APPLY now.

Ref no: 200013876