Overview

We are a full service provider for residential and commercial management services in Australia. We are looking for a customer service/administration assistant to work in our fast pace growing team who is interested in working in real estate and wanting to develop their skills.

Your responsibilities would include but not limited to –

  • Answering and directing all incoming telephone calls and enquiries
  • Processing work orders and quotes and payments
  • Communicating with suppliers
  • Ad-hoc perform general office administrative tasks such as creation of word documents, spreadsheets, publications, and signage for the office
  • Liaising with landlords and tenants

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Job Requirements –

  • Previous related experience preferred
  • Computer literate
  • Excellent phone manner
  • Strong attention to detail and accuracy
  • Very good organisational and multitasking skills
  • Willing to learn

Job Types: Full-time, Permanent

Salary: $45,000.00 – $55,000.00 per year

Benefits:

  • Employee mentoring program
  • Professional development assistance

Schedule:

  • Monday to Friday
  • No weekends

COVID-19 considerations:
To keep our staff safe we ensure the office has limited contact with customers and provide sanitisers.

Experience:

  • administration: 1 year (Required)
  • inbound call centre: 1 year (Preferred)
  • customer service: 1 year (Required)

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Other duties as requested

Work Remotely:

  • Temporarily due to COVID-19

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