Enhancing the customer experience to build customer loyalty is the primary focus of all our campaigns. To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement. Companies thrive as a result of our experience and skill, and we are equally dedicated to their customers as our own.
As a Customer Relationship Manager you will:
Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You’ll do both.
Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.
Process upgrades, downgrades, new product purchases, and facilitate delivery and installation efficiently and effectively.
Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture.
What You Need to Get Started:
1-2 years in a customer based role
Excellent interpersonal skills, tact, and a track record of success with customer-facing roles
Ability to handle pressure, prioritize, and multitask during the course of a business day
Tech-savvy, or the ability to pick up concepts quickly
Enthusiasm and aptitude for learning new skills
Salary: $37,000 – $45,000