The Role

We currently have an exciting flexible part-time opportunity for a motivated and sales-focused individual to join our team as a Customer Experience Host at our Pitt Street store. This role is a minimum of 20 hours per week, however we are looking for someone who can work additional hours on a regular basis. The purpose of this role is to deliver unbelievable customer experiences within the Concept Store environment, through positive interactions, exploring customer needs and matching these needs to products and services that suit each customers’ unique situation.

Key Responsibilities

Your daily duties will include:
Meeting and greeting customers at our innovative concept store
Evaluating and exploring customer needs and providing relevant information, support, and directing the customer to the appropriate person
Ensuring every customer has a memorable experience in store
Facilitation, education and support of customers in the use of self service and digital financial service opportunities for Suncorp products
Educating customers on specific products best suited to them
Proactively identifying opportunities for Suncorp products


Full time training is provided for 6 weeks (4 weeks in your local capital city, 2 weeks in your store).

Skills & Experience

To be successful in this role you will be able to demonstrate:

Experience in roles requiring growth and retention of a customer base such as retail or a sales & service related industry or experience in financial services
A high level of enthusiasm and drive
A genuine interest in career progression
An excellent eye for detail
The ability to provide quality customer service and develop relationships
Well-developed communication skills both written and spoken


Up to 25% off insurance, banking, superannuation
Discounted home Loan and Personal Loan rates
10% off GIO business insurance
Click here to find out more about our benefits.

About the Company

Suncorp Group Limited is a top 20 ASX-listed company with $96 billion in assets, employing over 14,500 people. The company has evolved into a unique franchise, delivering highly-valued banking and wealth, and insurance products and services across Australia and New Zealand.


Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management and corporate services. We promote a high-performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.

To take advantage of this opportunity, apply online via the link below!

Advertised: 08 Jan 2021 AUS Eastern Daylight Time
Applications close: 18 Jan 2021 AUS Eastern Daylight Time

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