Overview

Full Job Description
Coordinator, Operations
Giorgio Armani Corporation

The Armani Group is one of the leading fashion and luxury goods groups in the world today with 10,500 direct employees, 12 production plants and more than 2,704 boutiques in 60 countries around the world. It designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances and cosmetics under a range of brand names: Giorgio Armani, Emporio Armani & Armani Exchange.

The Operations Coordinator is the key person in every business, handling the day-to-day activities that ensure smooth, efficient business processes and functions. The role requires exceptional time management skills, good communication abilities and an understanding of task tracking and project management approaches.

Description of Responsibilities

Review and analyze all customer orders in the beginning of the Season before EDI application to ensure all data is correct (warehouse code, logistical code, brand info, etic)
Process all EDI orders in ATOM. Analyze all discrepancies and advise Sales Manager and Sales Administration. Correct the data in ATOM after disposition is received from the Sales Manager.
Print out Shipping Analysis daily for the dedicated brand to keep the Sales Manager and Sales Administration abreast of shipping status.
Allocate merchandise in ATOM for certain cases.
Create proposals/pick tickets in ATOM.
Work with warehouse for all special requests.
Work closely with Logistics Department to keep abreast of incoming receiving from Italy.
Resolve shipping problems with warehouse – refusals, carrier problems, freight charge issues.
Research ‘credit hold’ customers and provide weekly dollar updates to Director of Credit and Collections.
Maintain orders for all accounts – ensuring punctual shipments, expedient processing of special/additional orders throughout the collection season.
Review vendor compliance violations and distribute to appropriate party with all supporting documentation. Submit violation disposition to Account Receivable manager for collection of payment.