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EXCEL Building Management is a leading Building Management company servicing Sydney’s High-end Residential and Commercial Strata Title Markets.
Core in-house services include Building Management, Concierge, Cleaning and Project Management. Our market niche includes high-end residential, commercial, retail and mixed-use complexes within the strata environment.
We provide value-based services measured by the retention and longevity of contracts and staff commitment. We are transparent in all our dealings, receptive, responsive and driven by the quest for excellence.
This is a great opportunity to be part of a strong and growing team and work in the 5-star residential Strata environment. The focus of this role is providing residents with dedicated quality service and assisting the Building Manager to maintain the site and provide the scope of duties as outlined in the client agreements.
Responsibilities will include:
Acting as the face of the building and providing a warm, professional welcome to residents and guests
Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds
Administration duties such as database maintenance, receiving and answering emails, telephone and security intercom enquiries and incident reporting
Distributing and securing all resident keys and security devices and, as needed Common Property keys
Assisting the Building Manager and the Team with issues relating to By Laws, resident car park and amenities
Completing Incident/accident reports when necessary and responding to emergencies
Immaculate personal presentation
A friendly, diplomatic personality
Ability and commitment to following instructions, systems, procedures and processes
Strong computer skills and a proficiency with MS applications (especially Excel and Word)
Punctuality, reliability and proactivity
Positive attitude, integrity and ethical behaviour
Willingness to learn
Shifts available on weekdays between 8am and 12pm + Weekend/Public Holiday shifts available on casual basis.
If you think you have what it will take to take on this challenge, please submit your application including a cover letter that addresses the following:
- A description of yourself that tells us 3 qualities you have and value;
- Your eligibility to work in Australia;
- Your availability to work;
- Reason for leaving current / most recent role;
- Your salary expectations
Watch our video below and send us your resume demonstrating your customer service experience!