We are currently seeking a casual Clinic Receptionist to join our tight knit team providing professional and friendly reception and administration services to the student practitioners, clinic clients, and academic supervisors.
Here at Torrens University, we do things a little differently. Our staff and teams thrive on being dynamic, resilient and responsive and this role is no exception. Reporting to theClinic Manageryou will join a team of passionate staff who are playing their part in making sure that we areHere for Good.
As the Clinic Receptionist you will excel in customer service, have a friendly positive attitude and be able to respond promptly to queries with sound judgement and a kind nature. You will be a team player with the ability to also work independently and on your own at times.
On a typical day in this role you will:
Provide outstanding customer service face to face and via email and telephone to patients, students, supervisors and practitioners in the Clinic
Managing patient enquiries, including describing services and making appointments
Ensuring the clinic is opened and closed for business daily, the waiting room and reception areas are neat, tidy and appropriately stocked
Entering and maintaining correct patient records in relevant databases
Ensuring accurate scheduling of new and return appointments
Accurately process payments from patients into the point of sale (POS) system.
This is a casual role based at our Fitzroy Campus in Melbourne
Who are you?
To be successful in theClinic receptionistposition you will have:
Experience working in a medical or allied health reception role
Experience with medical software
Strong interpersonal skills, a positive attitude and ability to relate to other people and to work co-operatively as a member of a team
Able to exercise judgment and problem solve effectively when faced with difficult patients/situations
Superior verbal and written communication skills with the ability to respond appropriately to customer enquiries
Strong administrative and organisational skills with a high level attention to detail
Please note: Visa sponsorship is not available for this position. All applicants require current and valid working rights for Australia.
Who are we? Our ambition is to revolutionise the world of education, increase student employability and make a positive impact. We believe in the power of education to transform lives, and we put our people and students at the heart of everything we do. We want you to be bold, be creative, be good, and be global.
Torrens University is an equal opportunity employer, we value diversity and inclusion and are committed to the attraction, retention and development of all people regardless of gender identity, ethnicity, sexual orientation and disability.
We partner with a range of top providers to make your working life a more rewarding and flexible experience.
Ready to make your difference?
Join the Torrens University Australia team by clicking “APPLY” now!
Have questions? Send them through to our friendly Talent Acquisition Team at firstname.lastname@example.org.
Job Reference Number: 11th February 2021
Please note: Torrens University Australia reserves the right to remove the advert prior to the closing date listed. Applications will be reviewed as submitted.