smart jobs in sydney

Full Job Description
Penshurst, NSW, Australia

Do you have outstanding customer service skills?

Highly motivated and love taking ownership for your own work?

Do you want to g row your career whilst having true work/life balance ?

Does this sound like you? If you have excellent communication skills, experience working in a n account management role and are wanting to work for a n organisaiton that makes a difference in people’s lives – apply now! Both full time and part time positions available.

Cerebral Palsy Alliance is the industry leader in disability services in NSW and ACT, offering a wide range of services across 140 sites providing support to clients living with neurological and physical disabilities. In this role, you will deliver therapy based on world leading research whilst working for an organisation whose employees continually rate it as one of the best in Australia.

The client service consultant position covers a wide range of functions. You’ll have every opportunity to utilise your expertise and develop your skills. You’ll be responsible and accountable for your own workflow and expected to exercise judgement and initiative.

You’ll deliver high quality seamless client engagement and client management services to both current and prospective CPA clients. You’ll also be expected to resolve day-to-day service delivery queries and issues. As well as excelling in both verbal and written communications, you will be great at building and maintaining relationships at all levels, and confident in assisting team members with issues such as problem-solving.

What we offer

a competitive salary and benefits package

every opportunity to apply your experience and expertise to benefit your team

the chance to continuously develop your skills and career progression

opportunity to contribute your ideas for improving quality and service delivery, and to get involved in decision-making

interesting, varied and rewarding work

What you will bring

a good understanding of the rights of people with a disability

outstanding customer service skills and stakeholder engagement experience

Experience in a multi-client facing position or account management position

the ability to work independently and as part of a team

current driver’s licence and w orking with Children Check, or willingness to obtain prior to joining

Proficient with time management and prioritisation

ability to work across multiple platforms and tech savy

a flexible and collaborative approach to work

Enquiries: Josephine Hendy

Ph: 99758007

Email: josephine.hendy@cerebralpalsy.org.au

Applications Close: 15/05/2021

How to Apply

Cerebral Palsy Alliance is an Equal Opportunity Employer. We strongly encourage applications from those who identify as having a disability, identify as being Aboriginal or Torres Strait Islander, are culturally and linguistically diverse (CALD) or sexuality and gender diverse (LGBTIQA+)