Contract roles until June 30 2021
Roles commence mid Feb

The Role

We have a number of full-time contract opportunities available for motivated and customer-focused professionals to join our high performing claims team. We are looking for people with a real interest in providing superior levels of customer service and driven to achieve targets.

Key Responsibilities

Taking ownership of claims and managing a portfolio in conjunction with our Internal and External Assessing team.
Case management of claims to provide support to customers within policy entitlements, organisation of repairs & management throughout the claims life.
Being the primary point of contact for customers who have experienced loss or damage to their property, and pro-actively providing progress updates as to claim progression.

Skills & Requirements

A passion for helping our customers and delivering a great customer experience
Confident to work in a high workload and pressure environment
Able to demonstrate flexibility and adaptability to constant change
Superior written & verbal communication skills
High attention to detail
Self-motivated and enjoy contributing to a team environment
Ability to work from home

Work from home requirements

Due to Covid 19, you will be required to work from home. This is subject to change. To successfully work from home, you will need the following:

Home phone line or VOIP connection
Internet connection
Computer or laptop with keyboard, mouse and webcam – dual screens are recommended
Ergonomic set up with desk and chair in a quiet, private space
Anti-virus software

About Us

Suncorp is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top-20 ASX-listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through our well-recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners.

Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:

Best Insurance Company in Corporate Social Responsibility (2018)
Employer of Choice for Gender Equality for sixth consecutive year (2014 – 2019)
Money magazine’s Bank of the Year and Business Bank for second consecutive year (2018 – 2019)
General Insurance Product Innovation of the Year (2018)

If this opportunity sounds like the challenge you have been looking for please apply online today. For further information regarding this position, please contact our resourcing partner Hays Talent Solutions on 02 8226 9659.

At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution.

Advertised: 11 Jan 2021 AUS Eastern Daylight Time
Applications close: 22 Jan 2021 AUS Eastern Daylight Time

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