The Armani / Casa Client Advisor is responsible for producing sales and building business relationships for the Armani / Casa brand. The Client Advisor is expected to interact with clients and develop new relationships through outside presentations, cold calling, client meetings and networking.
Meet and/or exceed personal sales goals as prescribed.
Develop new business relationships through meetings and networking.
Seek new trade clients through industry research and ‘cold-call’ outreach.
Maintain repeat clientele with consistent communication, while providing the highest level of service.
Carefully monitor client purchase histories, ensuring correct bookkeeping and maximizing suggestive selling.
Network with key trade industry partners and competitors to maximize client database.
Schedule and maintain showroom presence and organization to maximize the showroom as a selling tool.
Sustain a constant knowledge of the home furnishings and interior design industries and be able to speak clearly and intelligently to new trends and products.
Partner with other Giorgio Armani Client Advisors to ensure cross-branding sales opportunities.
Resolve all client problems and complaints quickly and effectively, insuring management involvement when necessary.
Computer proficiency (MS Word, MS Excel, MS PowerPoint)
College degree preferred.
5+ years of experience in luxury home furnishings sales (2+ years in Trade Showroom sales)
Excellent communications skills both written and verbal.