Checks out customer groceries efficiently and accurately.
Upholds government regulations concerning sale of alcoholic beverages and taxation.
Follows proper check, ATM, and credit procedures.
Uses proper tares procedures when ringing up scalable items.
Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
May assist with training of new Cashier and Courtesy Team Members.
Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
Proactively participates in Regional Front End programs as directed by leadership.
Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
Immediately reports safety hazards and violations.
Performs other duties as assigned by store, regional, or national leadership.
Demonstrates patience in dealing with customers and Team Members.
Maintains proficiency with the Front-End Code Book and PLUs:
Strong basic math skills
Strong to excellent communication skills and willingness to work as part of a team.
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Ability to follow directions and procedures; effective time management and organization skills.
Passion for natural foods and the mission of Whole Foods Market.
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
Understanding of and compliance with WFM quality goals.
Strong attention to detail.
No prior retail experience required.
Physical Requirements / Working Conditions
Must be able to lift 50 pounds.