Full Job Description

As a Building Management Specialist, you will provide occupants of Federal Gov’t buildings and privately leased space with safe, secure, clean, and sustainable facilities in which to conduct agency business.

Location: Manhattan Service Center, New York, NY

This office is responsible for overseeing regional programs related to the management and operation of space under the jurisdiction of PBS.

We are currently filling one vacancy; but additional vacancies may be filled as needed.


The selected candidate will perform the duties and responsibilities of a GSA Building Management Specialist which includes exercising full responsibility and authority for the day-to-day operations of a designated building or groups of buildings within the GSA inventory.

Examples of duties:
Develops and promotes positive working relationships with customer agencies and client personnel, and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed.
Works closely with other GSA personnel, customer agency personnel and contractors in the planning, design, renovation, construction, alteration, operation, maintenance and repair of assigned buildings.
Works with tenant agencies, building occupants, contractors, appropriate GSA program experts and other stakeholders to coordinate sustainability-related programs as applicable.
In response to particular problems and on a recurring basis, gathers information to assess the level of customer satisfaction. Data gathering methods used include tenant satisfaction surveys, agency contact surveys, interviews with agency contacts, tenant meetings, service calls logs, and focus groups.
Assists the Building Manager in managing the contracting and leasing administration process as needed on behalf of tenant agencies and GSA.
Serves as the Assistant Building manager of the day to day operations of a designated building or groups of buildings within the GSA inventory. The facilities managed consist of large-sized office buildings in a metropolitan area and/or smaller buildings scattered throughout a portion of a State.

Travel Required

25% or less – Occasional travel may be required.

Supervisory status


Promotion Potential


Job family (Series)

1176 Building Management

Similar jobs
Building Managers
Managers, Building

Conditions of Employment
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility criteria within 30 days of the closing date
Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:
Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
Serve a one year probationary period, if required.
Undergo and pass a background investigation (Tier 2 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Have a valid driver’s license
May participate in the Continuity of Operations Plan (COOP), which includes attending meetings and planning activities; and carrying out mission-critical work at a designated location other than your primary work site (which may be outside of your commuting area).
May perform work inside and outside and in dirty, greasy, and noisy conditions. You will be exposed to hazards of electrical shock, burns, cuts, bruises, dust, and other injuries.


For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-12 salary range starts at $89,537 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service.

Specialized experience is experience assisting in the management of a multi-level commercial office building (or equivalent non-housing high rise building) consisting of complex building mechanical system (i.e., building automated systems, centralized HVAC, alarm systems, elevators, etc): This experience typically includes:

monitoring occupant space utilization, energy and water conservation, sustainability and environmental hazards programs;
directing and coordinating minor alteration and renovation projects;
maintaining customer satisfaction programs including feedback mechanisms used to evaluate the effectiveness of services provided; and
managing or monitoring real property budgetary and financial data.
contract administration and oversight (i.e., janitorial, mechanical, elevator contracts)

There is no education substitution for this position.

Additional information

Bargaining Unit status: AFGE

Relocation-related expenses are not approved and will be your responsibility.

Additional vacancies may be filled from this announcement as needed; through other means; or not at all.

If you are eligible under Merit Promotion, you may also apply under Vacancy Announcement #21PBSB232LFMP. You must apply separately to each announcement to be considered for both.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will use a method called Category Rating to assess your application. Here’s how it will work:

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities:

Knowledge of qualitative and quantitative techniques and statistical interpretation required to perform extensive coordination and fact-finding in order to identify client agency and building tenants’ facility needs.
Advanced skills in interpersonal relations and in written and oral communications required to explain, evaluate and negotiate client and technical operating requirements.
Ability required to plan, schedule, and balance all technical aspects of multiple tenant requirements.
knowledge of building operational requirements necessary to assess the feasibility and impact of space moves and alterations on tenant agency operations.
Knowledge of contracting rules and regulations regarding the technical soundness of contractor-provided supplies/services/processes and decisions to ensure services provided meet contract specifications as well as business and workplace needs of the tenant.
Technical knowledge of building operations and maintenance, including Federal and industry operations and maintenance best practices.
Knowledge of business policies, processes and initiatives related to Property Management programs including: data management and associated performance measures; customer relationship management and communication protocols.
Ability to integrate knowledge of legal, engineering, architecture, fire and life safety, physical security, food service, finance, asset preservation, HVAC, environment, cost estimation, contracting, lease management so that the diverse issues are satisfactorily coordinated and analyzed, conflicts resolved, risks identified and mitigated as necessary and buildings operated in a manner that conforms to technical requirements and responds to client needs.

Your answers to the questions will be used to place you in one of three categories: Best Qualified, Well Qualified, or Qualified.

We will verify your answers to the questions in your resume. If your resume doesn’t support your answers, we may lower your score, which could place you in a lower category.

Within each category, veterans will receive selection priority over non-veterans.

Additional assessments may be used, and, if so, you will be provided with further instructions.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan (ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.

To preview questions please click here.

Background checks and security clearance
Security clearance

Not Required

Drug test required


Position sensitivity and risk

Moderate Risk (MR)

Trust determination process

Credentialing, Suitability/Fitness

Required Documents

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

If you are claiming veterans’ preference:
(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows the dates of your active duty service. If selected, a DD-214 showing your type of discharge (member 4 copy) will be required prior to appointment.

(b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).

If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).

If you are ICTAP/CTAP eligible – submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

You will have access to many benefits including:
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 10 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This job is open to
The public

U.S. citizens, nationals or those who owe allegiance to the U.S.

Read more