Company Description

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Job Description

The Professional Services Program Manager will lead services programs and projects as part of the delivery cycle, including handling all deployment resources and ensuring that all deliverables are met and delivered on-time and under budget. The Program Manager will drive customer deployment programs and projects including program, process initiatives, as well as partner with IT on systems and infrastructure processes.

Determine project partners and team structure/organization partners will include technical and business resources

In conjunction with project partners, help ensure the definition of project scope, requirements, and deliverables

Develop project timeline and landmarks using appropriate tools and techniques

Build and execute project work plans and revise as appropriate to meet changing needs and requirements

Identify resources needed and assign individual responsibilities and tasks

Run day-to-day operational aspects of a project and scope

Work on services operational projects that target new services IP delivery, partner communications, scheduling, etc.

Review deliverables prepared by team before passing to client

Effectively apply Palo Alto Networks Project Management methodology and implement project standards

Minimize our exposure and risk on all projects

Ensure project documents are complete, current, and stored appropriately

Track and report team hours and expenses on a weekly basis

Provide Executive Dashboards on overall project/program status

Mentor project managers and project coordinators


BS in Computer Science, MIS, Business, or equivalent education/training/experience

8+ years of related work experience or leading complex projects desired

Analyze project profitability, revenue, margins, bill rates, and utilization

Strong proficiency with project management software, such as Microsoft Project and SmartSheets

Good presentation skills including written, oral, presentation

Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization

Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments

Flexible to shifting priorities, demands, and timelines; able to promptly and expertly react to project adjustments and alterations

Experience managing large scale (Global) deployments with multiple projects, teams and resources

Project Management Institute PMP(r) certification or equivalent a plus

Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus

Additional Information

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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