Overview

Full Job Description
Overview:
Under general supervision, prepare credit cards and checkbooks for distribution to members via pouch unit, using various tracking systems.

Responsibilities:
CREDIT CARD

Sort credits cards by country/pouch destinations
Data entry (log credit cards on Plastic Cards Excel log)
Create labels through system in preparation for delivery to the members
Deliver daily pouch to the mailroom for processing
Return all domestic or international cards to Card Services Department for processing

CHECKBOOK

Sort checkbooks by branches, domestic, international and pouch
Data entry (log all checkbooks on Checkbook Excel log)
Create label through system for checkbooks going out via pouch
Fill out courier forms for international or domestic checkbooks
Ship checkbooks for international or domestic distribution via express mail
Send checkbooks to mailroom for postage (regular mail)
Inter-office in-house checkbooks to different branches for member pick up

PROCESSING RETURNED CREDIT CARDS AND CHECKBOOKS

Date stamp credit cards and checkbook, and place in file cabinet for 90 days
Record all returned credit cards and checkbooks on tracking sheet
Review the status code for lost, stolen, closed, etc.
Monitor credit card or checkbook status in tracking systems to determine if it should be shredded, held for 90 days and then shredded, resent, or transferred to Card Services Department for processing
Ensure delivery of outgoing cards/checkbooks to the UN pouch unit are processed in a timely manner
Count and record all credit cards/checkbooks received for processing
Monitor the Post Office Box for any returned cards or checkbooks on a weekly basis
OTHER DUTIES
Assist the Card Services Department with tracking all pouch mail to and from the UN; maintain working relationship with the UN Pouch Unit
Responsible for obtaining the most current UN Mission and duty station list
Properly scan, index, and electronically file documentation and member information into the appropriate imaging system as needed by various departments

Qualifications:
TYPE & AMOUNT OF EXPERIENCE:
High School Diploma and 3-4 years of clerical/office experience
Credit Card and checkbook processing experience preferred

TECHNICAL COMPETENCIES:
Computer proficiency with basic knowledge of Microsoft Word and Excel
Familiarity with correspondence systems like Fed-Ex, UPS, DHL, and USPS
Experience with various office equipment, including copiers and printers

BEHAVIORAL COMPETENCIES:
Conscientious and detail oriented
Good written and oral communication skills
Solid organizational skills
Ability to follow verbal and written directions
Willingness to work flexible work hours

WORK ENVIRONMENT/CONDITIONS:
Standard office conditions
May be required to lift and move objects weighing up to 50 pounds

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