Job Description

Location: Melbourne

Job type: Not provided

Organisation: Royal Victorian Eye and Ear Hospital

Salary: Salary not specified

Occupation: Administration/Secretarial

Reference: 14617

The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care that provides services across Victoria. As Australia’s only specialist eye, ear, nose and throat hospital, the Eye and Ear has been providing care for the senses for over 150 years.The Eye and Ear has over 60 different specialist clinics for the diagnosis, monitoring and treatment of vision and hearing loss and provides a 24 hour emergency eye and ear, nose, and throat service. The Eye and Ear provides care annually for around 250,000 patients, with over 195,000 outpatients, nearly 43,000 emergency patients and nearly 14,000 inpatients.The hospital is currently undergoing a major redevelopment to create a modern internal structure, improve access for patients and visitors and staff.

Our Vision

A world leader providing exceptional care

Our Mission

We aspire to be the world’s leading eye and ear health service through:

Outstanding patient experience

Exemplary leadership

Inspiring our people

Building a platform for the future

Our Values – Integrity, Care, Teamwork, Excellence

About the Role

An opportunity exists for an Administrative Officer to join the Cochlear Implant Clinic as part of the Outpatient Bookings Unit team. The Outpatient Booking Unit oversees patient bookings for various clinics throughout the hospital including specialist clinics, bookings, emergency clerical and admissions support teams.

This is a part time role working 3 days per week (hours of work range from 8.00am to 6.00pm) with the opportunity to pick up additional hours if available

The role is patient focused and is a vital part of the clinic team ensuring that patients are arrived, departed and have appointments booked within a timely manner and are supported through their journey within our very busy specialist clinics.

To be successful you will need to demonstrate excellent customer service skills, accurate data entry skills and the ability to adapt to changing priorities.

Centrally located, close to public transport and a short walk to the CBD, we offer considerable employee benefits, including salary packaging, subsidised car parking as well as educational support.

The Eye and Ear is an equal opportunity employer and is committed to providing a work environment which is free from harassment or discrimination and promotes cultural diversity and awareness in the workplace.

The Eye and Ear is a smoke free environment.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

At The Royal Victorian Eye and Ear Hospital we are committed to supporting people with disability gain employment and develop their careers with us – if you meet the above requirements, we encourage you to apply. If you would like further information about this role please contact the people and culture department to discuss.’