Overview

Primary Location
Clayton, VIC

Job Description Summary
Exciting opportunity within our Telecommunications division to join as an Administration Officer on a four month maximum term contract

About the Role

Service Stream’s Fixed Communications division are currently seeking an Administration Coordinator to join our Construction team. Reporting directly to the Field Services Manager, you will be responsible for supporting the Field Service Manager in the delivery services on a wide range of SSL works programs using administration skills manage and schedule works. Based in Clayton South (VIC), and offered on a Max Term, Full Time basis, this position offers an excellent opportunity for the right candidate.

Key Responsibilities

Monitoring and providing responses to all incoming calls, emails, client and SSL systems
Allocating work to Field Supervisors, Land Access, Internal Staff and Sub Contractors
Updating and maintaining the accuracy of workflow data in SSL systems
Monitoring all work is completed within the agreed due dates with Field Resources
Creating work orders for Land Access and field resources and transmitting these orders in SSL systems
Send a weekly report to Field Resources outlining the current work they have in their queue including due dates
Notify and escalate all risks and issues to the Field Service manager that have been identified in the works programs. These can be (but not limited to) SLA dates in danger, material issues, resource capacity and geographical constraints. Ensuring extension of times (EOT’s) are submitted to the client where applicable
Preparing and providing reports to the Field Service Manager on works programs progress

Skills and Experience

Experience in office administration / management would be advantageous
A qualification in a related disciple would be advantageous

Benefits

Maximum term, full time position
Focus on reward & recognition
Supportive team culture

Department
Administration

How to Apply

If this sounds like you apply now to the Service Stream

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